Worked scenario · Student success
Student success advising support
T4Baseline tier · Institutional
An agent that helps advisors and students review degree progress, surface early-alert signals, and prepare for advising conversations. It recommends; advisors decide.
The six lenses
| 01 Stakes & audience | Students act on guidance about course load, holds, and progress. Wrong advice can delay graduation or affect aid. |
|---|---|
| 02 Data & reach | Reads SIS records, degree audit, and early-alert flags (FERPA). No write access. |
| 03 Autonomy & authority | Recommendations only. Any outreach is sent by an advisor. |
| 04 Accountability & ownership | Owned by the advising office; academic policy owned by the registrar. |
| 05 Verification & monitoring | Errors can be plausible and silent. Needs sampled review and outcome tracking. |
| 06 Lifespan & scale | Durable capability touching most undergraduates. |
The institution provides
- Approved platform with SSO and role-based access
- FERPA-compliant data pipeline from the SIS
- Logging and audit trail
- Bias-testing support
The owner answers for
- Accuracy of policy and degree rules the agent cites
- Clear escalation to a human advisor
- Equity review across first-generation, transfer, and part-time students
- Advisor training on when to override
Failure modes to watch
- Confidently wrong degree-audit interpretations
- Early-alert signals that over-flag some student groups
- Advisors over-trusting summaries and skipping the record
- Reduced human contact for students who most need it